Terms of Service

Agreement to Terms

By accessing and using MakaziPro, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

MakaziPro provides a comprehensive property management platform that includes:

• Property Management
• Tenant management and communication
• Payment processing and rent collection
• Maintenance request tracking
• Communication tools and messaging
• Reporting and analytics

User Accounts

Account Registration

To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account.

Account Security

You are responsible for:

• Maintaining a secure password
• Monitoring your account for unauthorized access
• Notifying us immediately of any unauthorized access

Acceptable Use

Permitted Uses

You may use our platform for legitimate property management activities in accordance with applicable laws.

Prohibited Uses

You may not use our platform for:

• Any illegal or unauthorized purpose
• Posting harmful, threatening, or offensive content
• Attempting to gain unauthorized access to our systems
• Violating the privacy of other users
• Infringing on intellectual property rights

Payment Terms

Subscription Fees

Subscription fees are billed in advance and are non-refundable except as required by law.

Payment processing and rent collection

We use secure third-party payment processors to handle all transactions.

Refund Policy

Refunds are provided only in accordance with our refund policy and applicable laws.

Data Ownership

You retain ownership of all data you input into our platform. We do not claim ownership of your content.

Infringing on intellectual property rights

Platform Ownership

MakaziPro and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

User Content

You grant us a license to use your content solely for the purpose of providing our services.

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services.

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access to our platform.

Termination

User Termination

You may terminate your account at any time by contacting our support team.

Company Termination

We may terminate or suspend your account immediately for violations of these terms.

Disclaimers

Our services are provided "as is" without warranties of any kind, either express or implied.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages.

Governing Law

These terms are governed by the laws of Tanzania.

Dispute Resolution

Any disputes arising from these terms will be resolved through binding arbitration.

Changes to Terms

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of the modified terms.

Contact Information